Tracking order

Order Tracking Process

At ScribeJoie, we make it easy for you to track your order every step of the way. Here's how our order tracking works:

  1. Order Confirmation: After placing your order, you'll receive an email confirmation with your order details.
  2. Processing: Your order will be processed within 1-2 business days (excluding weekends and holidays).
  3. Shipping Notification: Once your order ships, you'll receive a shipping confirmation email containing your tracking number.
  4. Tracking: Use the tracking number provided to monitor your package's journey.
  5. Delivery: Your order will be delivered to the address you provided during checkout.

How to Track Your Package

To track your ScribeJoie order:

  1. Locate the tracking number in your shipping confirmation email
  2. Visit the carrier's website or use a universal tracking service
  3. Enter your tracking number in the search field

If you haven't received your tracking information within 3 business days of placing your order, please contact us at [email protected].

Universal Package Tracking

We recommend using 17Track, a reliable universal tracking service that works with most major carriers worldwide.

How to use 17Track:

  1. Go to www.17track.net/en
  2. Enter your tracking number in the search box
  3. Click "Track" to view your package's current status and location

17Track supports tracking for most international carriers and provides detailed shipment information.

Delivery Times

Delivery times vary depending on your location and the shipping method selected at checkout. Typical delivery times are:

  • Standard Shipping: 3-7 business days
  • Express Shipping: 1-3 business days
  • International Shipping: 7-21 business days (varies by destination)

Note: These are estimates only and don't include processing time. Delivery may be delayed due to customs processing or other factors beyond our control.

Need Help?

If you have any questions about your order or need assistance with tracking, our customer service team is happy to help. Contact us at [email protected] and include your order number for faster service.