Privacy policy

Information We Collect

At ScribeJoie, we collect certain information to provide and improve our services:

  • Personal Information: Name, email address ([email protected]), shipping/billing address when you make a purchase
  • Transaction Data: Purchase history, payment details (processed securely through our payment partners)
  • Technical Data: IP address, browser type, device information for website analytics
  • Cookies: We use essential and functional cookies to enhance your shopping experience

How We Use Your Information

Your data is used exclusively for legitimate business purposes:

  • Processing and fulfilling your orders for adhesives, stationery, art supplies and other products
  • Providing customer support via our email [email protected]
  • Improving our product offerings and website functionality
  • Complying with legal obligations and preventing fraud

We never sell your personal information to third parties.

Data Sharing and Disclosure

We may share information with:

  • Service Providers: Shipping carriers, payment processors, and IT service providers under strict confidentiality agreements
  • Legal Compliance: When required by law or to protect our legal rights

All third parties must comply with equivalent data protection standards.

Data Security

We implement robust security measures including:

  • SSL encryption for all data transmissions
  • Regular security audits of our systems
  • Limited access to personal data within our organization

Your Rights

Under GDPR, CCPA and other privacy laws, you may:

  • Request access to or deletion of your personal data
  • Correct inaccurate information
  • Opt-out of marketing communications (if applicable)
  • Lodge complaints with regulatory authorities

To exercise these rights, contact us at [email protected].

International Data Transfers

As an international business, we may transfer and process data globally, always ensuring adequate protection through:

  • Standard Contractual Clauses (SCCs)
  • Other approved transfer mechanisms under applicable laws

Children's Privacy

Our products and services are not directed at children under 16. We do not knowingly collect data from children without parental consent.

Changes to This Policy

We may update this policy periodically. Continued use of our services constitutes acceptance of the current policy.

Contact Us

For privacy-related inquiries, please email: [email protected]