Terms of service

General Terms

By accessing and using ScribeJoie's website and services, you agree to comply with these Terms of Service. These terms apply to all visitors, users, and customers who interact with our platform.

ScribeJoie reserves the right to modify these terms at any time. Continued use of our services constitutes acceptance of any changes.

Product Information

We strive for accuracy in product descriptions, pricing, and availability of our adhesives, stationery, art supplies, office supplies, and DIY crafts. However, we cannot guarantee that all information is entirely error-free.

Colors may appear slightly different due to monitor settings. Product dimensions are approximate.

Order Processing

All orders are subject to product availability. Receipt of an order confirmation does not guarantee order fulfillment.

We reserve the right to cancel any order for reasons including but not limited to: pricing errors, suspected fraudulent activity, or inability to fulfill the order.

Intellectual Property

All content on ScribeJoie's website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by international copyright laws.

Unauthorized use of any content may violate copyright, trademark, and other laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Limitation of Liability

ScribeJoie shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • Use or inability to use our products or services
  • Unauthorized access to or alteration of your transmissions
  • Any third-party conduct on our platform
  • Any other matter relating to our services

Refund Policy

We accept returns of unopened, unused products in original packaging within 30 days of delivery. Customer is responsible for return shipping costs unless the return is due to our error.

Refunds will be processed to the original payment method within 14 business days of receiving the returned items.

For defective or damaged items, please contact us at [email protected] within 7 days of receipt.

Dispute Resolution

Any disputes arising from these terms shall first attempt to be resolved through good-faith negotiations between the parties.

If resolution cannot be reached, disputes shall be settled through binding arbitration in accordance with the rules of the International Chamber of Commerce.

The prevailing party in any dispute shall be entitled to recover reasonable attorney fees and costs.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction where ScribeJoie is established, without regard to its conflict of law provisions.

Contact Information

For any questions regarding these Terms of Service, please contact us at [email protected].